on the provision of telecommunication services for Internet access / DOMONET
This agreement is an official offer of "VLAIN" LLC - Provider, which is entered in the registery of telecommunications operators / providers by the decision of the NCCIR, the date of registration of the relevant notice 29.01.2020 (line № 85), addressed to any individual in accordance with Article 633 of the Civil Code of Ukraine, enter into an agreement on the provision of Internet access / DOMONET, which is concluded by giving the Subscriber's consent to join the proposed Agreement as a whole, by accepting all essential terms of the Agreement, without signing a written copy by the Parties.
01135, Kiev, ave. Pobedy, 16
Address for correspondence: 01054, Kyiv, street B. Khmelnytsky, 48A
USREOU code 41390604
1.1. Agreement – a standard agreement on the provision of DOMONET Internet access services, concluded on the terms of a public offer between the Provider and the Subscriber at the time of acceptance by the Subscriber of its terms (hereinafter - the Agreement).
1.2. Acceptance – full and unconditional acceptance by the Subscriber of the terms of the Public Offer by filling in and sending an application (questionnaire) for connection to the network on the WEB-site of the Provider. Acceptance is also recognized as the fact of payment of the fee by the Subscriber for the Service.
1.3. Subscriber – a person and / or legal entity that has entered into an Agreement with the Provider on the terms set forth in the public offer.
1.4. Content – audiovisual works (movies, TV series, animated works, etc.) stored or displayed through the Partner's server.
1.5. Partner (Content Partner) - Limited Liability Company "Omega TV", which operates under the LLC "Omega TV", through which a set of organizational, technical, legal measures to aggregate the content of Rightsholders (both linear and nonlinear) is executed in order to provide access to Subscribers.
1.6. Service – providing technical ability to access to the DOMONET Internet network provided by the Provider to the Subscriber (hereinafter - the Service).
1.7. Additional service – access to content viewing. The Service is provided as a single service and is governed by the Additional Service Agreement and this Public Agreement. The service is provided to Subscribers for personal non-commercial use. Provision of the Service is possible only if there is an Internet connection and subscriber equipment (in particular, STB, Smart TV where the software application is installed) (hereinafter - the Service).
1.8. Activation of the Service – bringing the Software application on the equipment to a state that gives the Subscriber access to the Service.
1.9. Software application – software that is designed to enable the Subscriber to receive the Service on the Subscriber's equipment and does not require the use of additional protocols for delivery of video and audio signals. The list of software applications and technical requirements for access to the Service are set by the Provider and the Partner.
1.10. The Internet is a global public information system that is logically connected to a global address space and is based on an Internet protocol defined by international standards.
1.11. DOMONET is a city data network that combines several local area networks (Local Area Network) into a single city-wide network (Metropolitan Area Network) and is a part of the global information network. At the same time DOMONET is a trademark for goods and services.
1.12. Technical feasibility of receiving the Service – finding the Subscriber in the coverage area of the Service and using it to access the Subscriber's configured equipment and software. Configuration of the Subscriber's software and equipment is carried out by the Subscriber independently.
1.13. DOMONET Internet connection is a set of actions of the Provider, which means laying a network cable from the Provider's equipment to the Subscriber's premises, providing the Subscriber with a network cable up to 20 m long for the independent laying on the Subscriber's premises, providing the Subscriber with one port on the Provider's equipment.
1.14. Subscriber's equipment is an electronic device (computer, laptop, etc.) with a built-in Ethernet network interface or an expansion module for installing a network interface.
1.15. Service area - the geographical area of the telecommunication network of the Provider.
1.16. Session - continuous use of the Service.
1.17. Provider's WEB-site - the Provider's WWW-server, which contains all the necessary information for the use of the Service. The Provider's WEB-site is located and available at the address: http://domonet.ua/.
1.18. My account - a web-page on the WEB-site of the Provider, which contains statistical information about the Services, the current status of the Subscriber's Personal Account and other information. Access to the Personal Cabinet is carried out with the help of the Subscriber's equipment in the Service area at the address: https://my.domonet.ua/.
1.19. Personal account - an account in the billing system of the Provider, which records the deposit payments of the Subscriber and the amount of funds withheld (written off) from these payments as payment for the provided Service. The personal account has a unique identifier.
1.20. Minimum speed - available speed for inbound and outbound traffic, which can be up to 10% of the rate specified in the Agreement.
1.21. A static IP address is a permanently assigned device address on a computer network. This type of address means that it does not change over time, and this address always identifies the same device to which it was originally assigned.
1.22. A dynamic IP address is an identifier of a device on a provider's computer network that is allocated to the device dynamically by DHCP (Dynamic Host Configuration Protocol).
2.1. The Provider undertakes to provide the Subscriber with the DOMONET Internet Access Service, including the possibility to connect the Additional Service, on the terms of additional payment, on-line on the terms of the Public Accession Agreement in accordance with the current legislation of Ukraine. The list of available Content is defined on the WEB-site of the Provider.
Access to viewing the Content offered by Provider is carried out with the help of the Content Partner Omega TV LLC.
2.2. The Provider has the right to engage third parties acting on behalf of the Provider on the basis of its resources to fulfill its obligations to the Subscriber under this Agreement, exclusively within the telecommunication legislation of Ukraine and entered in the register of NCCIR operators / providers, remaining responsible to the Subscriber for Services. Payment by the Subscriber to a third party who has been involved by the Provider under this Agreement is an obligation of the Subscriber.
3.1. This public offer is addressed to all individuals and / or legal entities who wish to use the Service and have the technical ability to receive the Service.
3.2. The terms of the public offer are limited. From the date of reaching zero or negative balance of the Subscriber's Personal Account, the provision of services is suspended for the entire duration of such balance. If within three months from the date of suspension of the Service by the Subscriber the positive balance of the Personal Account is not restored, the Provider reserves the right to terminate the Service and terminate the Agreement unilaterally. In this case, in case of suspension of the Service due to the Subscriber's fault - the subscription fee continues to be charged until the termination (termination) of the Agreement. Subsequent receipt of the Service on the same terms of this public offer by such Subscriber is possible only after repayment of the existing debt.
3.3. Within three months from the date of suspension of the Subscriber's Service, the Provider reserves the right to physically disconnect the Subscriber's equipment. In this case, if the Subscriber wishes to continue receiving the Service after replenishing the Personal Account, the provision of the Service will be resumed by reconnecting the equipment.
3.4. All changes and additions to the public offer are published on the WEB-site of the Provider in the order specified in clause 6.9 of this offer.
3.5. All conditions of the public offer are obligatory for both the Subscriber and the Provider. Before using the Service, the Subscriber is obliged to read the terms of the public offer, fill in the application for connection on the Provider's website and find out the technical feasibility of connecting to the DOMONET Internet.
4.1. The Agreement on the provision of DOMONET Internet Access Service is concluded by the Subscriber's acceptance of this public offer, which contains all the essential terms of the Agreement and with all subsequent changes, in accordance with paragraph 4.2 of this Agreement, as well as by appropriate registration and approval of the Agreement on the Provider's website or by signing by the Subscriber a written application to join the Agreement.
4.2. Full and unconditional acceptance of this public offer in accordance with Article 642 of the Civil Code of Ukraine is the fact of payment by the Subscriber, or transfer of money for the Service using other means of payment systems (credit cards, Web-money, etc.) or actual receipt by the Subscriber of Provider Services.
4.2.1. After finding out the possibility of connection, the Subscriber has the opportunity to accept this public offer.
4.3. The date of acceptance of a valid public offer specified in clause 4.2 of the Agreement, is considered the date of conclusion of the Agreement. The Agreement concluded by the Subscriber with the acceptance of the public offer has legal force in accordance with Article 642 of the Civil Code of Ukraine and is equivalent to the Agreement signed by the parties.
4.4. If the public offer is accepted and the possibility of connection is not clarified, or such a possibility is not available, the Agreement is considered not concluded, and the Provider returns the funds deposited by the Subscriber in the manner prescribed by applicable law.
4.5. The Agreement is valid from the date of the Subscriber's acceptance of the public offer in the manner prescribed by clause 4.2 for the entire period of maintaining a positive balance on the Subscriber's Personal Account and for three months from the date of reaching zero or negative personal account balance (during suspension).
5.1. In accordance with this public offer, the Service does not include configuration or diagnostics of the Subscriber's equipment, as well as configuration or diagnostics of software installed on the Subscriber's equipment, further service and / or configuration of the Subscriber's equipment, sale of additional equipment to the Subscriber.
5.2. After accepting this public offer by transferring funds for the Service, the Provider, with the assistance of the Provider's contractor, will connect the Subscriber to the DOMONET Internet Access within fifteen working days.
5.2.1. To receive the Service, Subscriber has to have the equipment with a built-in Ethernet network interface. If the equipment does not have a built-in network interface, the Subscriber must purchase and install it in the expansion module, if any.
5.2.2. Upon connection, the cable is delivered to the Subscriber's premises / apartment at the address specified by the Subscriber in the connection application, which the Subscriber fills in on the Provider's website of this Agreement.
5.2.3. The limit of the Provider's Responsibility in providing the Subscriber's Connection Service is the physical limit of the Subscriber's premises / apartment at the address specified by the Subscriber in the connection application, which the Subscriber fills in on the Provider's website of this Agreement.
5.3. To establish a connection to the Internet, the Subscriber must establish a connection between his equipment and the network equipment of the Provider. The Subscriber's equipment automatically receives network details for access to the Provider's network.
5.4. After establishing the connection, Subscriber will have access to the Provider's WEB-site and some other WEB-sites, the full list of which is posted on the Provider's WEB-site.
5.5. To receive the Service, the Subscriber must register on the Provider's WEB-site. After confirmation of registration, the Subscriber is notified of the registration.
6.1. To order the Service, the Subscriber who receives the Service of the Provider, has to activate the Additional Service in the Personal Account.
6.2. The Subscriber has the right to receive the Service provided that:
6.2.1. He has access to the Internet;
6.2.2. He has submitted the Application to the Provider in the manner specified in this Agreement;
6.2.3. Has equipment with installed software application;
6.2.4. Has no debts for the main Service provided by the Provider;
6.2.5. Accounting for the Consumption of the Service by the Subscriber starts from the date of Activation of the Service in the Personal Account.
7.1. The Subscriber undertakes to independently configure the equipment for the use of the Service and to maintain this configuration in such a way that its network parameters are always dynamic (according to the DHCP protocol), incl. in case of connection of a static IP address provided by the Provider's server with binding to the MAC address of the Subscriber's equipment.
7.2. When connecting to the Internet, the Subscriber undertakes to use only the equipment that has certification documents issued in accordance with the procedure established by the current legislation of Ukraine.
7.3. The Subscriber undertakes to respect the interests of the Provider, Partner and other Subscribers in the process of using the Service and not to violate their rights.
7.4. The Subscriber undertakes to independently and regularly check the presence of changes and additions in the order of providing the Service, to check the status of own balance with the help of the Personal Account.
7.5. The Subscriber undertakes to have the Equipment with the Installed Software Application defined on the Provider's WEB-site.
7.6. The Subscriber undertakes to pay for the Service in a timely manner.
7.7. When using the Service, the Subscriber is prohibited from:
7.7.1. Use the Service for commercial purposes by reselling it to third parties.
7.7.2. Transmit and post information and software on the Internet that contains computer viruses or other malicious components.
7.7.3. Use the Service for mass mailing of unsolicited messages of commercial, agitation and other nature (spam).
7.7.4. To send, publish, transmit, reproduce or distribute through the Service, software or other materials, fully or partially protected by copyright or other rights, without the permission of the owner of the respective rights.
7.7.5. Distribute advertising, information and other materials to other Internet users, except when the recipients agree to receive these materials.
7.7.6. Send information via the Internet, distribution, use and possession of which is contrary to applicable Ukrainian or international law.
7.7.7. Use the Internet to disseminate material that offends human dignity, promotes violence or extremism, incites racial, national or religious hatred, and pursues hooligan or fraudulent goals.
7.7.8. Falsify your IP address, addresses used in other network protocols, as well as other service information when transmitting data via the Internet.
7.7.9. Use non-existent return addresses when sending e-mails unless the use of any Internet resource explicitly allows for anonymity.
7.7.10. Take actions to change the settings of the Provider's hardware or software or other actions that may cause them to malfunction.
7.7.11. Make attempts at unauthorized access to Internet resources, conduct or participate in attempts at unauthorized access to the network equipment of other users, network attacks, etc.
7.8. The Subscriber has the right to receive comprehensive information on the content, quality, cost and procedure of providing telecommunications services by the Provider, to receive / check the status of his own balance with the help of the Personal Account.
7.9. The Subscriber has the right to suspend receipt of the service from the Provider and charge for it no more than once in 90 calendar days and for a period not exceeding 90 calendar days, subject to expiration of the minimum tariff package (if established) selected by the Subscriber and positive balance of the Subscriber's account.
7.10. The subscriber has other rights provided by the current legislation of Ukraine.
8.1. The Provider undertakes to provide the Service to the Subscriber from the date of concluding this Agreement, provided that there is a positive balance on the Personal Account.
8.2. Provide the Subscriber with a dynamic IP address throughout the provision of the Service. The Provider will provide a static IP address if technically possible, by a separate written order of the Subscriber and after receiving the appropriate subscription, taking into account paragraph 8.1. of this Agreement. Confirmation of providing a static IP address is its display in the Subscriber's Personal Account.
8.3. Transfer the Subscriber's traffic to the Internet. The transfer rate is not guaranteed and depends on the network load, the availability of Internet resources, etc., but cannot be less than the minimum data transfer rate.
8.3.1. Subject to the agreement of the Parties and / or if provided by the tariff plan published on the Provider's website, the Provider provides the Subscriber with additional services, Internet ports, technical means that will allow the Subscriber to access resources independently with these technical means / ports and the capabilities of the World Wide Web.
8.4. The Provider undertakes to provide the Subscriber with electronic, real-time access to statistical information on the status of his Personal Account on the web-page.
8.5. The Provider undertakes to publish up-to-date information required by the Subscriber to receive the Service (addresses of service areas, terms of Service, tariffs, list of Tax Services, list of available Contents, instructions, news, including notifications about change and / or supplementation of the terms of this public offer, change of tariffs for the provided Service and change of the list of available contents for answering the most frequently asked questions) on his own WEB-site.
8.6. The Provider undertakes to take generally accepted technical and organizational measures to ensure the confidentiality of information received or sent by the Subscriber. Access of third parties to the information received or sent by the Subscriber is provided exclusively in accordance with the current legislation of Ukraine.
8.7. The Provider undertakes to ensure the confidentiality of the Subscriber's credentials.
8.8. The Provider undertakes to ensure the quality of the Service within the Provider's data transmission network in accordance with the requirements of applicable regulations.
8.9. The Provider has the right to unilaterally make changes and additions to any items of this public offer, as well as to change tariffs for the provided Service, to change, if technically necessary, the network details provided to the Customer - IP address, subnet masks, gateways, addresses, server names and network services, logins and passwords, etc. with prior notice to the Subscriber via the Provider's WEB-site or e-mail at least 10 (ten) days before the effective date of the changes. The Provider and the Subscriber recognize the legal validity of the messages specified in this paragraph.
8.10. The Provider has the right to forcibly terminate the Subscriber's access to the Service in case the Subscriber violates the provisions of clause 7.7. of this public offer, as well as in case of receipt from law enforcement agencies of official notifications about illegal use of Internet access by the Subscriber.
8.11. The Provider has the right to repair equipment and communication lines, equipment maintenance and modernization, including changing traffic routing schemes to the global Internet, if necessary, to conduct scheduled preventive and unscheduled emergency breaks with full or partial restriction in the provision of services with prior notice, by posting information about the planned date, time and duration of the break on the WEB-site of the Provider. Maintenance and repairs are carried out by the Provider during the hours of the lowest load on the network and may not exceed 24 hours during a calendar month. The time of such break is not considered a break in the provision of the Service and is paid by the Subscriber.
8.12. The Provider has the right to disable the static IP address in case the Subscriber does not pay for more than 55 days, or the Subscriber has manually suspended the service for more than 55 days.
8.13. In case if, after the expiration of the term of suspension of service which is specified in item 8.12 under the Agreement, the Subscriber did not activate the account in the personal account or did not pay for the service, the static IP address is disabled and the Subscriber cannot use the same IP address in the future.
8.14. Obtaining a new static IP address is governed by clause 8.2. of this Agreement.
8.15. In accordance with international practice, the Provider reserves the right without any notice to the Subscriber to enter any filtering or blocking of the address space and terminate the Subscriber's access to certain objects, information resources and services of the Internet (addresses, networks, servers, teleconferences, mailing lists, etc.) both in Ukraine and abroad. Restrictions are introduced if the practice of exploitation of relevant resources violates the legislation of Ukraine, the generally accepted rules of use of the Internet. Restriction applies only to availability and does not mean violation of the confidentiality of the Subscriber's information.
8.16. The Provider has the right in the manner and under the conditions provided by the current legislation of Ukraine, to trace the information received in the process of using the Service and disclose any information, if necessary, at the request of authorized state bodies, as well as for normal operation of the Service and other Subscribers, if it does not contradict the relevant constitutional rights of citizens and current legislation of Ukraine.
8.17. The terms of this Agreement include the possibility of changing the Party of the Provider without prior notice to the subscriber within the meaning of Part 1 of Art. 516 of the Civil Code of Ukraine, while other conditions of the offer remain unchanged and it will not affect the quality, quantity and price of the Services ordered by the Subscriber.
9.1. The Partner undertakes to provide the Provider with access to the Content selected by the Subscriber;
9.2. The Partner undertakes not to interfere in the economic activity of the Provider;
9.3. The Partner has the right to change the number and / or list of Contents included in the Service;
9.4. The Partner has the right to temporarily suspend the provision of Content in the event of preventive work, including works on the telecommunications network of the Provider, but not more than 24 (twenty-four) hours per month;
9.5. The Partner has the right to completely terminate the provision of the Service via the Provider in the following cases:
9.5.1. Violation of clauses 7.1-7.6 by the Subscriber of this Agreement;
9.5.2. In the presence of other bases provided by this Agreement or the current legislation;
9.5.3. If the Subscriber's actions pose a threat to the normal functioning of the Service;
9.5.4. Withdrawal in writing by the Subscriber of consent to the processing of his personal data;
9.5.5. Revocation of licenses, permits and license agreements required by the Partner to ensure the operation of the Service.
10.1. The Subscriber's access to the Service is provided by the Provider on a prepaid basis until the last day of the month preceding the reporting month in which the Service is provided, 100% of the subscription fee for the full calendar month of the Service and only with a positive balance of the Subscriber's Personal Account.
10.2. The Subscriber agrees that the Provider monitors the status of the Subscriber's Personal Account by his technical means.
10.3. Payment for the Service is made in accordance with the current tariffs of the Provider by debiting funds from the Subscriber's Personal Account. In case the Subscriber receives a Service for less than a month, the cost of the Service is not transferred. In case of refusal of the Subscriber from the Service / Service (disconnection), the balance of the Subscriber's personal account is not refunded.
10.4. Tariffs for the Service set by the Provider include mandatory taxes and fees in Ukraine.
10.5. Tariffing rules are determined by the Provider independently.
10.6. Payment for the Service is made according to the tariffs in force at the time of providing the Service and specified on the Provider's WEB-site. The actual receipt of the Service means that the Subscriber knows and agrees with the Provider's tariffs.
10.7. The maximum duration of a single session when using the Service is set by the Provider. In case the Subscriber exceeds the set value, the session is forcibly terminated.
11.1. From the moment of zero or negative balance on the Subscriber's Personal Account, access to the Service is automatically suspended without prior notice and can be restored only after replenishment of the Personal Account. The Provider has the right to provide the Subscriber with up to 7 (seven) days of using the Service "on credit".
11.2. The Provider has the right to terminate the Subscriber's access to the Service if the Subscriber is involved or participates in actions that the Provider reasonably considers to violate the rules and norms of using the Service set forth in a valid public offer or violates current requirements of legislation of Ukraine.
11.3. Upon termination of access to the Service due to violation by the Subscriber of the rules of the use of the Service set forth in clause 7.7 of public offer, unused balance on the Subscriber's Personal Account is not subject to reimbursement or return to the Subscriber.
11.4. Upon termination of the access to the Service, the Provider shall not be liable for notification or non-notification of any third parties about deprivation of the Subscriber of the access to the Service and for possible consequences that may arise as a result of such warning or its absence.
11.5. Each of the Parties has the right to unilaterally terminate this Agreement provided that the other Party is notified 30 calendar days before the date of such termination and there is no debt for the provided Service.
11.6. Failure of the Subscriber to use the Service / Service for more than 90 calendar days in a row shall be considered by the Provider as a refusal of the Subscriber to receive the Service / Service and actual termination of the Agreement. Write-off of the share of unused funds remaining on the Personal Account of such Subscriber is credited by the Provider in his favor.
11.7. In the event that the Subscriber uses the Service for the purpose of public display or for commercial purposes, this Agreement is automatically terminated from the date of detection of such violation without any notice to the Subscriber. The Subscriber agrees that in this case he may be claimed for damages, which he is obliged to satisfy in full, within the terms to be specified in addition.
12.1. Claims are submitted by the Subscriber in writing and are subject to registration in the manner prescribed by the Provider.
12.2. The resolution of claims is carried out in the order and terms established by the legislation.
13.1. The parties are responsible for non-fulfillment or improper fulfillment of their obligations in accordance with the current legislation of Ukraine.
13.2. The provider is not responsible for:
13.2.1. for information, advice, software, independently received by the Subscriber via the Internet;
13.2.2. for any costs or losses that directly or indirectly arose as a result of the Subscriber's independent receipt of information and services via the Internet;
13.2.3. for damage caused by unauthorized access of third parties to the Subscriber's resources;
13.2.4. for damage caused to the Subscriber as a result of the action of software products received by the Subscriber through the Service;
13.2.5. for direct or indirect damage caused to the Subscriber as a result of use or inability to use the Service;
13.2.6. for the quality of the Service - in cases of use of uncertified equipment, software by the Subscriber, as well as in case of incorrect adjustment of software and equipment by the Subscriber;
13.2.7. for the proper functioning and availability of certain segments of the Internet.
13.2.8. for partial or complete damage to the cable or equipment that is beyond the liability of the Provider.
13.3. The provider does not guarantee:
13.3.1. the possibility of information exchange with those nodes or servers that are temporarily or permanently unavailable via the Internet;
13.3.2. absolute uninterrupted access to the Service or the maximum declared speed of access to the Service during peak network load hours;
13.3.3. establishing a connection to the Internet at the highest possible speed.
13.4. Scheduled preventive and unscheduled emergency breaks of up to 24 hours per month are part of the Service and do not lead to a reduction in subscription fees.
13.5. The Subscriber is fully responsible for the storage of personal and accounting data, and is fully responsible for damages that may arise due to their unauthorized usage.
13.6. The Subscriber is fully responsible for all access to the Service and actions initiated through access to the Service that took place when entering credentials.
13.7. The parties are released from liability for non-performance or improper performance of obligations under the contract for the duration of force majeure (force majeure). Force majeure means extraordinary and unavoidable under these conditions circumstances that prevent the parties from fulfilling their obligations under the Agreement. These include natural phenomena (earthquakes, floods, etc.), circumstances of public life (hostilities, state of emergency, large-scale strikes, epidemics, etc.), prohibitive measures of authorized state bodies (prohibition of transportation, prohibition of trade in international sanctions, currency restrictions, etc.), as well as theft or damage by intruders of linear and station buildings. During this time, the parties have no mutual claims and each party assumes its own risk of the consequences of force majeure.
13.8. The Subscriber understands and agrees that the Provider and the Partner are not responsible and do not give any guarantees and / or assurances regarding the Content provided "in the form in which it exists" (ie the Subscriber receives the service in the amount and quality that exists at the time of access to the Service, with any disadvantages and advantages that existed at the time of providing the service without any guarantees regarding the quality and scope of the Service from the Provider and the Partner).
13.9. The Subscriber understands and agrees that any TV programs / TV channels / works included in the Service may be removed, replaced or moved, and that the TV channels included in the Service may perform preventive and restoration work, during which access to such TV channels is limited (without warning and without the consent of the Subscriber).
13.10. The Provider and the Partner are not responsible for compliance of the Service in whole or in part with the expectations of the Subscriber, termination of the Subscriber's access to the Service, saving the Subscriber's login and password, losses incurred by the Subscriber due to hardware or software failures.
14.1. The Subscriber confirms that he is an adult of full age and capable person and by concluding this Agreement he does not violate the rights of others.
14.2. The Provider guarantees to the Subscriber that he has sufficient resources (including labor) for full and timely fulfillment of his contractual obligations.
14.3. If as a result of concluding or executing this Agreement, the Subscriber transferred personal data within the meaning of the Law of Ukraine "On Personal Data Protection", then the Parties agree that the Subscriber, signing this Agreement, simultaneously gives written consent to the Provider to process, use, to act as the owner of the personal data base formed in this way, to involve, if necessary, under the agreement of personal data controllers, and also recognizes that the Subscriber is informed about the purpose of personal data processing, related to the implementation of administrative, tax and accounting related, related to the telecommunications services, other legal relations arising from the processing of personal data.
14.4. In case of non-repayment of debt for provided Services, the Subscriber agrees that information about him on the status of payments under this Agreement and Services provided to him under the Agreement, as well as other information specified by the Subscriber at the conclusion of the Agreement may be transferred to third parties as well as used to form a register of debtors, available to the above persons.
01135, Kiev, ave. Pobedy. 16
Address for correspondence: 01054, Kyiv,
street B. Khmelnytsky, 48A
USREOU code 41390604
OTP Bank JSC
Entered in the register of operators / providers
telecommunications by decision of the NCCIR, date
registration of the relevant message on January 29, 2020 (line № 85)
The request is sent to the Customer`s Services Support Working hours: Working hours: 9 am - 9 pm, every day
Request sent to Technical Support Working hours: 24/7
We`ll call you back as soon as possible
The request is sent to the Customer`s Services Support Working hours: Working hours: 9 am - 9 pm, every day
We`ll call you back as soon as possible
The request is sent to the Customer`s Services Support Working hours:Working hours: 9 am - 9 pm, every day
We`ll call you back as soon as possible